In April 2003 at Rubi-con 5, Dan Kivel, aka "Dankaye" gave a profane, intense discussion of the trials, tricks and tribluations of a phone repairman. He covered social engineering, the interactions with customers, and ribald tales of phone insanity in his job. This presentation was recorded for posterity.
In May of 2006, Dankaye drowned off the coast of Biloxi, Mississippi.
However, this minor setback will not stop Dan from giving his first presentation at Notacon. With the help of a set of assistants, Dankaye will re-present his "Secrets of the Phone Guy," now combined with even more information and the addition of multimedia features, turning this talk into a Dankaye Extravaganza.